Privacy Policy
At V-Nine Stores, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our services.
Introduction
V-Nine Stores operates the website https://vninestores.com/ and related services, including our Bhandup and Kanjur Marg stores.
We are committed to protecting your personal data and ensuring transparency in how your information is collected, used, stored, and shared. By using our website or services, you agree to this Privacy Policy.
Information We Collect
2.1 Personal Information
- Full name
- Mobile number
- Email address
- Delivery and billing address
- Account login details
2.2 Transactional Information
- Order history
- Payment details through secure third-party gateways
- Purchase preferences
2.3 Device and Usage Data
- IP address
- Browser type and device information
- Pages visited and time spent
2.4 Marketing and Communication Data
- Preferences for marketing communications
- Interaction with advertisements, emails, or messages
How We Use Your Information
3.1 Service Delivery
- Processing orders and payments
- Managing deliveries
- Customer support
3.2 Platform Improvement
- Improving website performance
- Understanding user behavior
- Enhancing product offerings
3.3 Marketing and Advertising
- Running campaigns on Google, Meta, and other platforms
- Remarketing and personalized promotions
- Sending offers via SMS, email, WhatsApp, and RCS
3.4 Security and Compliance
- Fraud prevention
- Legal compliance
- System monitoring
Consent and Communication
By using our services or submitting your details, you consent to receive:
- Transactional messages such as order updates
- Promotional communications via SMS, email, WhatsApp, and RCS
You can opt out at any time by using unsubscribe options or contacting us.
Cookies and Tracking
We use cookies and similar technologies for:
- Website functionality
- Analytics
- Advertising and remarketing
Tools may include Google Analytics, Google Ads, and Meta Pixel. You can control cookies through your browser settings.
Data Sharing
We do not sell your personal data.
6.1 Service Providers
- Payment gateways
- Delivery partners
- Technology and marketing providers
6.2 Advertising Platforms
- Meta
- Other digital networks
6.3 Legal Authorities
- When required by law
- For fraud prevention
Data Security
We implement reasonable security practices including:
- Secure servers
- Encrypted communication
- Controlled access
While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain data:
- As required to provide services
- For legal and compliance purposes
- For analytics and improvement
Your Rights
You may:
- Access your data
- Request corrections
- Request deletion
- Withdraw marketing consent
Contact us at: vninestores01@gmail.com
Third-Party Links
We are not responsible for the privacy practices or content of third-party websites linked from our platform.
Children's Privacy
Our services are not intended for individuals below 18 years of age.
Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page and become effective immediately upon publication.
Contact Information
V-Nine Stores, Bhandup
Shop No 1-3, Shree Hari Har Residency, Lake Road, Bhandup West, Mumbai, Maharashtra 400078
Phone: +91 92892 81900 | Email: vninestores01@gmail.com
V-Nine Stores, Kanjur Marg
P4, Runwal Bliss, Kanjur Marg (E), Mumbai - 400042
Phone: +91 99770 57705 | Email: stores@vnine.co.in
Questions about your privacy?
If you have any questions or concerns about how we handle your information, reach out to the store you'd like to hear back from — we're happy to help.