Terms & Conditions

You must be at least 18 years of age or use our platform under the supervision of a parent or legal guardian. By placing an order, you confirm that the information provided is accurate and complete.

• You are responsible for maintaining the confidentiality of your account credentials.
• Any activity performed using your account is your responsibility.
• Please notify us immediately if you suspect unauthorized access to your account.

We strive to provide accurate product descriptions, prices, and images. However, minor variations in packaging, branding, weight, or availability may occur due to supplier updates.

• All prices are displayed in Indian Rupees (INR).
• Prices may change without prior notice.
• Payments are processed through secure payment gateways. We do not store your card or banking information.

• Orders are subject to product availability.
• We reserve the right to cancel or modify orders due to stock limitations, pricing errors, or suspected fraudulent activity.
• Customers will be informed if an order cannot be fulfilled.

• Estimated delivery times are provided for convenience and may vary due to traffic, weather, or other unforeseen circumstances.
• Customers must provide accurate delivery information to avoid delays.
• Failed deliveries due to incorrect address or unavailable recipients may require rescheduling.

Returns or refunds may be approved for:

• Damaged or defective products
• Incorrect items delivered
• Expired products received

All content on this website, including logos, images, graphics, text, and design elements, belongs to V-Nine Stores or its licensors. Unauthorized copying, reproduction, or distribution is prohibited.

By using our platform, you agree to receive service-related communications, including order confirmations, delivery updates, and account notifications. Promotional messages will only be sent in accordance with applicable laws, and you may opt out where available.

Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your data and using it only for legitimate business purposes.

Users must not:

• Use the platform for unlawful purposes.
• Attempt unauthorized access to our systems.
• Upload malicious software or harmful content.
• Misuse the website in any way that affects other users.

V-Nine Stores shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or services. Our maximum liability shall not exceed the value of the order in question, where permitted by applicable law.

We may update these Terms & Conditions from time to time. The latest version will always be available on this page, and continued use of the platform constitutes acceptance of the updated terms.

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts where V-Nine Stores operates.

V-Nine Stores, Bhandup
Shop No 1-3, Shree Hari Har Residency, Lake Road, Bhandup West, Mumbai, Maharashtra 400078
Phone: +91 92892 81900  |  Email: vninestores01@gmail.com

V-Nine Stores, Kanjur Marg
P4, Runwal Bliss, Kanjur Marg (E), Mumbai - 400042
Phone: +91 99770 57705  |  Email: stores@vnine.co.in